You can fill in our online form here or contact your Managing Agent or Installer.

For programming guides, please contact your Installer.

Once payment has been received, we aim to complete the programming change within 48 hours. Once completed, our programming team will email you to confirm.

Once you have received our confirmation email saying that your request has been completed, you are connected to the intercom and the change is live. If you have any issues, please contact us.

Residents or owners of single properties can download our Commtel Control app.

Residents of multi-tenanted sites should consult their Managing Agent before downloading our apps.

For more information about our apps, click here.

Can’t find what you’re looking for?

Use the below links to view our other FAQs or contact our team!

Telguard ML Solo+ Anthracite

General Product Information

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Fault Finding

Company Information

Using The Systems

Moving Properties

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SIM Cards