Installers, please log into your account for more information, or contact our team!
You can fill in our online form here or contact your Managing Agent or Installer.
For programming guides, please contact your Installer.
Programming requests are £36 per intercom. Once you’ve submitted your request, our support team will review it and confirm the cost with you before making any changes.
For Managing Agents, we’ll go ahead and complete the changes without confirming the cost, unless the ‘Charges’ box is left unticked.
Once payment has been received, we aim to complete your request within 2 working days. Our support team will email you a confirmation as soon as your request has been processed and the change is live. If you encounter any issues, please do get in touch with us.
Our support team will email you a confirmation as soon as your request has been processed and the change is live. If you encounter any issues, please do get in touch with us.
Residents or owners of single properties can download our Commtel Control app.
Residents of multi-tenanted sites should consult their Managing Agent before downloading our apps.
For more information about our apps, click here.
Can’t find what you’re looking for?
Use the below links to view our other FAQs or contact our team!
General Product Information
Fault Finding
Company Information
Using The Systems
Moving Properties
SIM Cards
