Commtel operates on a strict trade-only policy. You must be a reputable installer (minimum of an NICEIC registration required for electricians) of access control, security systems and or gates and barriers, with the requisite electrical, IT or telecommunication qualifications.
If you are a current customer, you can purchase online when logged into your account on our website. If you do not have an account on our website, please contact our sales team who will be able to get this set up for you.
Optimus products can only be purchased through one of our approved distribution partners. You can find a list of distributors here.
If you are not an installer, please contact our sales team for further information and to find a local installer.
- Monday – Friday: 8:30 – 17:00
- Saturday & Sunday: Closed.
- Bank Holidays: Closed.
On Monday mornings between 8:30 & 9:30, we have staff training. A skeleton staff will be answering calls but may be slower than usual.
We offer extended opening hours for SIM card activations in addition to our standard operating times. Please note that during these extended hours, we are only able to activate SIM cards and will not be able to provide any technical support.
- Monday – Friday: 17:00 – 22:00
- Saturday & Sunday: 8:00 – 20:00
Can’t find what you’re looking for?
Use the below links to view our other FAQs or contact our team!
General Product Information
Programming
Fault Finding
Using The Systems
Moving Properties
SIM Cards
