Join Our Team

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CAREERS

Want to work with us?

Great! We’re currently recruiting for a number of roles across the business!

Due to the continued expansion of our customer base over the past 12 months, we are looking to grow our team! We’re currently looking for:

Want to know more about the rest of the team? Click here!

Who are we?

Commtel is a leading British manufacturer of access communications and control, producing the popular Telguard and Optimus intercoms. Selling to the Security and Gate and Barrier industries across the UK, Ireland and Internationally, Commtel is an ambitious, growing business with a strong vision and values, encouraging your input and career development.

At Commtel, collaboration is a key focus point of ours, both internally and externally, to ensure we deliver on our commitments to our customers and fellow employees. We value open communication, teamwork and a “can do” attitude.

Find out more about our history here!

FULL TIME

Business Development Manager

About the role:

Join our team as a Business Development Manager. This is a hands-on role, focused on converting warm leads into sales while also re-engaging lapsed customers. Working closely with internal teams, you’ll be the first introduction to Commtel, ensuring our brand is represented professionally while driving new business.

  • Location: Crawley (hybrid working will be available after probation)
  • Hours: Monday to Friday, 8.30am – 5pm
  • Holiday: 20 days holiday + bank holidays plus your birthday off! (increasing by 1 for every year of service up to 25 days)

Responsibilities (including but not limited to):

Prospect Marketing & Sales

  • Work through a list of warm leads (Marketing & Sales Leads) generated by both your engagement and from prospect marketing.
  • Engage with potential customers to identify needs and move them through the sales process—whether that’s sending literature, discussing product options, offering quotes, or arranging follow-ups.
  • Develop relationships with new industry relevant businesses, introducing them to how Commtel can deliver on their needs.

Re-engaging Lapsed Customers

  • Identify and reconnect with lapsed customers, understanding why they stopped purchasing.
  • Use a consultative, solution-based sales approach to reintroduce Commtel offerings and rebuild relationships.

Sales Support

  • Support the sales team with inbound sales calls, emails, and customer enquiries.
  • Attend Customer open days, exhibitions, and networking events as needed.
  • Collaborate with Comms & Branding teams to ensure a consistent and professional brand presence in all customer interactions.
  • Work alongside the marketing team, leveraging relevant campaigns to engage potential customers effectively.

Benefits:

  • Employer contribution pension scheme, comprehensive benefits, and wellness program
  • Friendly and supportive work environment that values your input
  • Training programs and opportunities for career development
  • Modern premises with free parking and located on a bus route
  • 3-month standard probationary period.

Who we’re looking for:

The ideal candidate will be:

  • Previous experience in a proactive Business Development/Sales role (ideally in manufacturing or construction).
  • Strong understanding of sales fundamentals and a proven results-driven approach.
  • Excellent communication skills, with the ability to quickly build rapport and adapt your style to different customer needs.
  • Highly organised, accountable, and able to manage your own sales pipeline effectively.
  • A team player who is excited about contributing to company growth. Track sales activity, maintain pipeline updates, and report progress to management.

How you’ll be supported in the role:

  • Internal training programme—gain complete product knowledge!
  • A constant stream of warm leads and new sales opportunities.
  • Access to modern video/demo sales tools & platforms to enhance engagement.
  • A brand-new product launch that will open fresh sales streams.
  • Supportive and fun work environment with a strong team culture.

Why join Commtel?

  • Be part of a company with a rich heritage: Established in 1988, Commtel has a strong history and a reputation for excellence in the secure entry solutions market.
  • Work with a customer-focused team: Commtel values its relationships with installers, distributors, and end-users, prioritising support and partnership.
  • Develop your expertise: Commtel is a knowledgeable and experienced company, offering opportunities to learn and grow in the secure entry industry.
  • Embrace ethical operations: Commtel is dedicated to conducting business with integrity and transparency.
  • Be involved in shaping the company’s future: Commtel is committed to innovation and growth, providing opportunities to contribute to the company’s success.
  • Join a company with clear values: Commtel’s core values of dependability, clarity, expertise, integrity, and supportiveness, guide its operations and culture.

If you’re an ambitious sales professional seeking a challenging and rewarding opportunity to develop your expertise, build strong relationships, and achieve your sales goals in a well-established technical market? Then Commtel provides the platform for your career growth and long-term success.

FULL TIME

Key Account Manager

About the role:

Join our team as a dynamic and results-driven Key Account Manager. In this pivotal role, you will be responsible for strategically managing and nurturing relationships with our key distribution network partners. You will drive sales growth, identify opportunities for upselling and cross-selling our comprehensive range of secure entry solutions, and ensure the highest levels of customer satisfaction.

  • Location: Crawley (hybrid working will be available after probation)
  • Hours: Monday to Friday, 8.30am – 5pm
  • Holiday: 20 days annual leave + your birthday off + bank holidays (increasing by 1 day per year of service up to 25 days

This is a hybrid role, with a mix of time spent in the office and out on the road visiting customer, prospects and attending events.  The position required flexibility, with regular travel across the UK and occasional overnight stays as needed.

Responsibilities (including but not limited to):

  • Manage and nurture relationships with a portfolio of key distribution network accounts to drive sales revenue and ensure long-term partnerships.
  • Proactively identify, develop, and close sales opportunities, focusing on upselling and cross-selling Commtel’s secure entry solutions.
  • Acquire a thorough understanding of our key customers’ needs and requirements and align Commtel’s solutions to meet their objectives leveraging your technical knowledge of hardware, and our product range.
  • Provide regular reports on progress, forecasts, and key account metrics to internal and external stakeholders.
  • Accountable for achieving sales targets, objectives and KPI’s with a focus on both revenue growth and quality of customer engagement
  • Represent Commtel at key trade shows and industry events, showcasing our products, expertise, and building brand presence.
  • Collaborate with internal teams, including Technical Support, Production, Marketing, and Finance, to ensure seamless account management and customer satisfaction.
  • Support the administration of accounts, including processing orders, preparing quotations, and setting up new customer accounts.
  • Monitor market trends and competitor activity to identify new business opportunities and inform sales strategies.
  • Provide customer feedback and insights to the Innovation team to contribute to future research and development.
  • Handle customer queries and challenges promptly and effectively with a customer centric approach, maintaining trust and ensuring continued delivery of solutions.

Who we’re looking for:

  • Proven experience as a Key Account Manager or in a similar sales role, demonstrating a strong track record of understanding the sales process and achieving sales targets.
  • Excellent communication, interpersonal, and relationship-building skills, with the ability to engage effectively with diverse stakeholders.
  • Strong customer focus and a passion for delivering exceptional customer service.
  • Technical aptitude with knowledge of controlled secure entry as well as hardware units, GSM networks, and IP network systems, is beneficial.
  • Self-motivated, proactive, and able to manage time effectively to prioritize tasks and meet deadlines.
  • Collaborative and able to work effectively within a team to achieve company goals.
  • Confident in delivering product demonstrations and presentations.
  • Willing and able to travel to customer locations, trade shows, and industry events.
  • Full UK driving license.
  • All job applicants must provide documentation demonstrating their eligibility to work in the UK.

Desirable Skills/Experience:

  • Experience within the security industry, specifically with secure entry solutions.

Benefits:

  • Company car
  • Employer contribution pension scheme, comprehensive benefits, and wellness program
  • Friendly and supportive work environment that values your input
  • Training programs and opportunities for career development
  • Modern premises with free parking and located on a bus route
  • 3-month standard probationary period.

Do you think you’d be a great addition to our team?

Use the form below to apply – we look forward to hearing from you!