Why Choose a Video Intercom? A Look at Vision and the NX1   

Installers have long relied on GSM and 4G audio intercoms for one simple reason — they work. They’re easy to install, cost-effective, and meet basic customer needs. But as expectations rise, “basic” just isn’t enough.

Today’s users want more. They want visibility, control, and instant access — not just to hear who’s at the gate, but to see and manage it from their smartphone, without compromise.

Vision: Meeting the Demand for App-Based Video   

Vision was the first step forward for Commtel. The Vision range answered that initial shift, and it brought app-based video over 4G, offering customers remote visibility and giving installers a cable-free alternative to traditional hardwired video systems.

But as technology progressed, so did the demands: 

  • “Why can’t audio and video be combined?”
  • “Why does this need two SIMs?”
  • “Can everything be controlled from an app?”
  • “Is there a way to make programming easier?

These were more than feature requests, they were a call for a smarter, more streamlined experience.

NX1:  Commtel’s Next Evolution in Secure Video Entry

The NX1 is Commtel’s most advanced intercom yet. Purpose-built from installer feedback, it redefines what a modern intercom should be: powerful, elegant, and effortless to use.

Slicker. Smarter. Simpler.

NX1 doesn’t just add features — it reimagines the experience: 

  • One seamless call with integrated audio and video via the Commtel NEXUS app
  • One SIM only – or none if using Ethernet
  • Live programming and instant updates via the Commtel CONFIG and Commtel NEXUS apps
  • A modern UI and high-performance camera for a crisp, responsive user experience

From installation to day-to-day use, the NX1 delivers a polished, intuitive solution for both users and installers — no clunky workarounds, no technical juggling.

Vision vs NX1: Key Differences at a Glance   

FeatureNX1Vision Range
ConnectivityEthernet & 4G (as standard)4G (Ethernet optional for video)
SIM Requirement1x Data-only SIM or none with Ethernet1x Voice SIM + 1x Data SIM
Audio & Video DeliveryTogether in one video call via NEXUSVideo via app, voice via separate call
User AppCommtel NEXUS AppCommtel Vision App
Installer SetupCommtel CONFIG AppCONFIG (audio only); video app separate
ProgrammingFully remote, live updates across appsRemote (audio); separate video setup
Camera Resolution1280 x 960, 30fps5MP camera
Time Profiles20, including public holiday recognition9
Live Programming UpdatesYes – synchronised across appsNo – split between audio/video
SIP Voice Calling (optional)Yes – with subscription or own SIPNo

Which One Fits Your Needs?

Choose NX1 if you:   

  • Want a fully integrated video and audio experience in a single app
  • Prefer a cleaner install with fewer SIMs or full Ethernet support
  • Need real-time remote configuration with no delays or syncing issues
  • Expect a slick, intuitive interface that feels built for smartphones

Choose Vision if you:   

  • Need a reliable 4G video intercom with basic app functionality
  • Are installing in low-data environments where voice calls are more dependable
  • Prefer a more cost-effective entry into app-based access control

The Future is Clear. Whether you’re upgrading from audio-only systems or stepping into IP-based control for the first time, the NX1 sets a new benchmark in video intercom technology. It’s everything installers asked for, and everything modern users expect.


With the NX1, Commtel moves beyond functionality into the realm of experience – faster installs, smarter tools, and a system that just works.

 
NX1 isn’t just better – it’s built for what’s next. 

Learn more about the NX1 at www.commtel.io/nx1