For over 30 years, we’ve been defined by connection. From our first landline-based intercom in 1992 to today’s IP solutions, connectivity has always been at the heart of what we do. But as technology evolves, so do the expectations of those who rely on it. That’s why our focus is firmly on the future—while never losing sight of the foundations that brought us here.
A Journey of Connection
Our story began with telephone-based intercoms—a breakthrough at the time because they removed the need for complex cabling. In 1992, we launched our first landline intercom, fully approved for BT’s network. It was a big step forward in making access control simpler and more reliable.
The next leap came with SIM-based intercoms, using 2G networks to provide connectivity in places where landlines weren’t practical. Then, in 2019, we introduced our first 4G intercom, designed to keep customers ahead of change. Its benefits included:
- Future-proofing against the 2G/3G switch-off.
- Fallback capability to 2G or 3G when 4G isn’t available.
- Improved reliability in poor signal areas.
- No feedback issues from close aerial placement.
These developments weren’t just about technology—they were about solving real challenges for our customers.
Today and Tomorrow: IP and Beyond
Now, we’ve entered the IP era. This isn’t just another step forward; it’s a platform for what’s next. IP connectivity means:
- Remote management from anywhere.
- Integration with wider building systems.
- Scalability for future needs.
But technology alone isn’t enough. Our strapline—Defined by connection. Dedicated to support.—reflects what truly matters: understanding your requirements and delivering solutions that work for you. It’s about partnership, not just products.
What This Means for You
As networks evolve and older technologies phase out, future readiness is essential. Whether you’re managing a single property or multiple sites, our focus is on giving you:
- Confidence that your systems will adapt.
- Support that goes beyond installation.
- Solutions shaped by your needs, not just by trends.
The future of connectivity is about more than speed or signal—it’s about creating systems that are smarter, more reliable, and built around you. And that’s where we’re heading.
Ready to take the next step in connectivity? Discover our IP solutions.
An IP intercom connects over the internet rather than traditional phone lines. It uses your network to send audio and video signals, so you can see and speak to visitors, manage entry remotely, and link seamlessly with other systems on site.
Mobile networks are switching off 2G and 3G services, which means older intercoms will soon lose connection. Upgrading to a 4G or IP intercom keeps your system working reliably and gives you access to modern features like remote management and app control through the Commtel NEXUS app.
A 4G intercom keeps your entry secure and connected even as older networks are phased out. You’ll benefit from:
– Reliable performance beyond the 2G/3G switch-off.
– Automatic fallback to 2G/3G if 4G coverage is limited.
– Better signal strength in rural or low-coverage areas.
Once 2G and 3G networks are switched off, any intercom using those connections will stop working. This could interrupt access to your gates or doors. Upgrading now prevents disruption and ensures your system is ready for the future.
IP intercoms bring a new level of flexibility and control. They allow you to:
– Answer calls and manage entry from anywhere using the Commtel NEXUS app.
– Integrate with wider building or security systems.
– Scale your setup easily as your site or requirements grow.
– Enjoy clearer audio and sharper video quality.
– Monitor activity and receive alerts instantly.
An IP intercom is a future-proof investment that adapts with you and your site’s needs.
Unlike traditional wired or analogue intercoms, IP systems use your network connection for greater flexibility, scalability, and performance. They’re ideal for sites where remote management, multiple access points, or system integration are important.
Our relationship doesn’t end once your intercom is installed. We’re here to help with setup, ongoing support, and technical advice whenever you need it. Every Commtel system is backed by a team dedicated to keeping your entry secure and reliable — today and in the years ahead.