The Journey & What Sparked Commtel.
In 1985, Alan Smith (our Chairman) received a call from a client in Notting Hill. They had a private street with 72 townhouses, needed automated gates, and an intercom system, and found that the estimates were huge, complicated, and beyond their budget.
The journey of Commtel began with a simple but profound question: could existing telecommunication networks do the job instead of traditional, complex entry systems?
That question changed everything for connected entry. We quickly discovered there was nothing on the market that truly balanced affordability, simplicity, and reliability in a way that respected both the installer’s valuable time and the end user’s needs.
Driven by that insight and a commitment to solve a real-world problem, Commtel was founded in 1992. The company was created to deliver something different: intercom solutions installers could trust, built around their professional requirements.
From that moment on, every Commtel product has been a direct answer to that founding question. Our legacy is built on the belief that connection at the point of entry should be robust, reliable, and built with longevity in mind.
From those early days:
Whether it’s a straightforward single-property install or a larger, more complex site, Commtel has focused on developing intercom solutions that help installers deliver a reliable, seamless finish every time.
We design our systems to operate dependably, with robust hardware and software that keep installs running smoothly.
Because we know your job is to finish cleanly, quickly and correctly, we eliminate unnecessary complexity. Our products are user-friendly and installation-friendly.
We build to recognised standards, with certifications such as ISO27001 for information security and Made in Britain for manufacturing provenance. We source components carefully and communicate clearly. If there are site challenges, we collaborate and adapt.
“We’re proud of the journey that’s brought us here, and excited to share the next chapter of our story with you. Our new brand reflects not only where we’ve come from, but where we’re going – with a renewed focus on delivering excellent service and designing products shaped by your feedback and needs.”
“Thank you for your part in helping to define Commtel – we look forward to building the future together.”
— Di Mill, Managing Director —
