Case Study: Accessible Entry System for RAF Benevolent Fund Project

Company Overview: ADP Security Systems

Founded in 1996, ADP Security Systems began as a traditional security company offering services such as mobile patrols and manned guarding. Over time, ADP has evolved into a comprehensive provider of advanced security systems, including CCTV, access control, intruder alarms, gate automation, and fire alarm systems. ADP has built a reputation for delivering high-quality security solutions across various industries.

We have collaborated with ADP for over a decade, supplying and offering expert advice on the installation of Telguard products. Our partnership has been highly successful, and we look forward to continuing our exceptional work together. Below, ADP shares their experience of using our products for the RAF Benevolent Fund Project.

Why did you choose Commtel for ADP’s door entry systems?

“We chose Commtel because they are one of the leading providers of telephone-based door entry systems. Their Telguard products are a mainstay in our installations, particularly the GSM unit, which has consistently proven to be outstanding. The quality of advice and support we receive from Commtel has always been exceptional.”

What projects have you used Commtel’s products for?

 

RAF Benevolent Fund Project:

“We were initially approached by the RAF Benevolent Fund to take over and provide monitoring of their CCTV system at the Bomber Command Memorial in London, as they were experiencing issues with their existing system. After successfully completing some initial CCTV work, we were asked to upgrade the security systems at their headquarters in Portland Place, London. One of the key requirements was to address an accessibility issue at one of their entrances, which had no provision for disabled access. The entrance had a step leading up to the front door, but there was no way for wheelchair users to alert anyone of their presence or request assistance upon arrival.”

How did Commtel assist ADP in creating an accessible entry system?

“We reached out to Commtel for advice on the best solution to resolve the issue. Commtel recommended their DDA Senior; a smart-looking panel equipped with braille buttons and a hearing loop. This system allowed visitors to easily communicate with the team at the RAF Benevolent Fund. The Fund was extremely pleased with the product, as it met all the requirements and provided the essential accessibility they needed.”

What is your feedback on the overall quality of Commtel’s products and services?

“We regularly purchase and install Telguard intercom systems because their quality is second to none. The ML Solo+ panels are the most commonly used product in our projects.

I have an excellent working relationship with the Commtel team. They always ensure that we feel comfortable using their services and consistently provide high-quality solutions. I would highly recommend both their products and their service without hesitation.”

Want to work with us?

Interested in working with Telguard? We’d love to hear from you! Get in touch on +44(0)1306 710120 or email us on sales@telguard.co.uk now.